Designing Decision Flow
Flip the ratio of effort to outcome from 5:1 to 1:5
How frustrating is it for senior leaders to receive a paper that falls short in quality, hindering critical thinking and swift decision-making? How frustrating is it to see decisions ascend to the executive or board only to languish for weeks or to see recommendations rejected?
What your teams will learn
- How to categorise decisions to boost quality AND speed.
- How to design decision process maps to identify bottlenecks and areas of poor or inconsistent decision making.
- How to design, pilot and implement decision support tools to improve BOTH quality and speed of decision making.
Perhaps the most untapped resource for improving productivity and impact is the notion of decision flow.
A strategic approach to organisational design is critical to organisational success. While governance committees and decision rights might be considered, the design and support of the processes teams follow – to feed into these committees – is often overlooked.
By training your teams to design their processes to support decision flow, you are able to improve both the quality AND speed of decision making.
Course Overview
This one-day or half-day course can be delivered online or in-person and is interactive with ample time to participate, share and experience the benefits of designing decision flow.
Express your interest here to attend a public course.
One: Why Decision Flow is Critical
- Why we make poor decisions
- Why we make decisions inconsistently
- The value of good team decisions
- The key principles to creating decision flow
Two: Categorising Decisions
- Categorisation frameworks – Bezos, Branson and Others
- Four practical categories to drive decision flow
- Identifying which category to assign to a decision
- Assessing alignment of current processes with optimal ones
Three: Designing Decision Process Maps
- Design principles
- Design process
- Putting it to practice
Four: Decision Support Tools
- Types of decision support tools
- Designing decision support tools
- Piloting decision support tools
- Implementing decision support tools
Each participant receives a copy of my book Team Think – How Teams Make Great Decisions.