In my many years as a strategy consultant, I’ve noticed struggling organisations are often overwhelmed by complexity. But what if complexity, when managed correctly, could be your greatest asset? The business world is messy with constant disruptions. While many leaders try to simplify everything, I propose a different approach: the Mastering Complexity Model. The Model
Ever felt like the only sane decision-maker in the room? You’re not alone, more than one of your colleagues is thinking the same thing! The problem isn’t you or others, but the complexity that comes with more people involved. Think about choosing a restaurant in Paris. Solo? Easy. With a partner? Trickier. Add kids? It’s
Organisations are, at their core, people coming together to make decisions in their quest to deliver on the organisation’s purpose. But why do leaders so often feel baffled by the decisions others make? Early in my career, I experienced this firsthand when a “quick fix” memo, sent at my manager’s direction, led to unexpected productivity
Sorry for shouting! I did want to get your attention though. When was the last time you got shouted at or equivalent by one of your stakeholders? Terrible feeling isn’t it? No one wants to fail their stakeholders. But, geeeeeezzz it’s hard to keep all stakeholders happy all the time. I remember my first months
Stuck in the neck of the bottle. Bottlenecks. What are the most common bottlenecks in organisations that are not pure production lines with a surprising excess demand for product? Do you want to say resourcing? For example, overloading a team beyond capacity to process all the work? Tempting, but think again. Bottlenecks are decision makers;