Decision Flow
The ultimate source of productivity
You want the best information available to reach you in a timely manner for you to lead. Research shows that for people you lead, 20% of their time is wasted on ineffective decisions. Imagine the productivity boost awaiting you.
The path to productivity
The path to productivity comes from:
- Connected teams.
- Unblocked bottlenecks.
- Decision support.
I was at a seminar and then Telstra CEO David Thodey was asked a question along these lines: “What is the biggest challenge running an organisation the size of Telstra?”
Thodey answered (in my words):
“Getting information I need to know about from the extremities of the organisation to me, past all the information people are trying to tell me about that I don’t need to know, in time for me to do something about it!”
That is, creating great decision flow!
In the absence of a clearly defined and supported decision landscape, staff operate with an inferred mental model of how decisions should be made. No two people’s versions are the same leading to inconsistencies and bottlenecks.
You need the clarity of the landscape decision process maps bring and you need appropriately designed decision support tools to improve quality and speed.
I help teams map their processes, identify bottlenecks, identify sources of ineffective decisions and fix them. Making them more productive and allowing you to have the impact you are looking for.